Effective as of May 17th, 2017
We take seriously the privacy of our website Visitors. Learn more about how we treat information, including personally identifiable information, with regard to your use of the vivavenus.com website and online service (the “Service”) by reading this document. You have a right to know what information we collect, how it is used and protected, and the under which circumstances it may be shared or disclosed.
Any comments, suggestions, questions, or concerns regarding this topic, feel free to share with us via this link.
This policy covers the ways we treat information, including personally identifiable information, that we obtain from you when you visit our website and/or order Products through the Website's Service. Information we obtain from you that someone can use to identify or contact you in person is regarded as “personally identifiable information”. Such as the case with your real name, telephone number, email address, or physical mailing address.
This policy does not cover the privacy practices of third parties. Such are, for example the practices of third-party payment processing or delivery services, or our partners. In addition, we may provide links to other services and on occasion to other websites that you may want to explore. All of these websites operate independently of the Service and each has its own privacy and security practices. We encourage you to review their policies before submitting any personal information to them.
By using the Service, you understand and consent to having your information, including personally identifiable information, transferred to and processed in the United States.
When you purchase a Product through the Service, you will need to provide your name, phone number, email address, shipping address, and appropriate payment information. Failure to provide accurate information may conclude in the cancellation of your order, or additional charges. Please note that the exact request regarding information asked from you to provide may change over time.
When you request assistance through or regarding the Service, some personally identifiable information may be needed. For instance, if you email us regarding an order, you will provide us with your email address; if you email us regarding a shipping issue, you will provide us with your physical address.
Similar to other websites and internet services, certain information is automatically gathered and stored in web server log files. Among such information is your web request, Internet Protocol (“IP”) address information, unique device identifier (e.g., UDID, MAC Address, etc.), browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and similar data. We may analyze the said data using our own analytics, Google Analytics, or other similar third-party services.
If you want to know more about how Google Analytics collects and uses your data when you use this site, as well as how you can control the information sent to Google Analytics, please read https://www.google.com/policies/privacy/partners.
We may employ pixels, aka web beacons, which are small blocks of code that allow us or another server to measure viewing of a webpage and to track the online usage patterns of our Visitors. Additionally, we may also use pixels or web beacons in HTML-based emails we send, to help us track which emails are opened by recipients.
This information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make the Service better for our Visitors. We may also ask advertisers or other partners to launch ads or services to computers, mobile phones, or other devices, which may use a cookie, pixel, or other similar technology placed by us or the third party.
Cookies are stored on the Visitor’s computer for record-keeping purposes. Cookies help us understand how you click to our Website, how you browse our Website. Cookies also allow us to track and understand the interests of our Members, to help us enhance the overall experience on our site.
If you prefer not to receive cookies, you can disable them in your web browser software settings. Refer to the help section of your specific browser for more information on how to manage or disable cookies.
We do not require your social security number for you to use the Service or to access any part of our site. vivavenus.com will never ask for your social security number.
If you believe that we have information from or about anyone under thirteen (13) years of age, please notify us here.
We use your information in order to provide you with the Service and any Products you may choose to order using the Service.
Email and/or prominent notifications on our website are our primary means of informing our users of important Service and/or promotional announcement.
To improve the experience for our Visitors, we may send regular updates periodically. We use the email address provided by you when placing an order. These communications serve as enhancements to our Service and are entirely optional. You may unsubscribe from these communications via a link in the footer of each such email you receive.
We may use your information in connection with other websites, services, and entities that are under our common ownership or common corporate control. We may also combine information you provide while using the Service with information you provide to other websites, services, and entities that are under our common ownership or common corporate control.
We may use the information we collect to calculate and publish anonymous, non-personal, aggregate statistics that we believe our Members and Visitors are interested in viewing. For instance, we may track and publish the total number of Buyers who have ordered a specific product color. This data is published in aggregate form only, hence with no any personally identifiable information in connection with this use.
As noted, we use information gathered from log files, cookies,etc., in order to improve Website, analyze trends, administer Website, track the movements of users around the site, and gather aggregate information about our customers as a whole.
We share your information, including your personally identifiable information, in order to provide you with the Service and with any Product you may order through the Service. For instance, if you order Product though the Service, our shipping partners will be provided with your name and physical address.
Except as provided herein, we will neither rent nor sell your personally identifiable information to any other third party not under our common ownership or common corporate control. Occasionally we may share aggregate information about Website's Visitors with partners, and we may publish these aggregate usage statistics on our website for the interest of our users, as stated in this document.
In certain cases, accessing or linking to other web services through our Service is available for you. For example, we may allow you to share Campaigns using Facebook and Twitter, among other services, which requires that you open accounts on those services themselves. We also allow you to pay for Products purchased through the Service using our selected third party payment-processing provider.
We use other companies, agents, and/or contractors to perform services on our behalf or to assist us with providing the Service to you. For example, we may engage such service providers to provide marketing, communications, infrastructure and IT services, personalize and optimize our service, process credit card transactions, provide customer service, execute logistics, and analyze and enhance data. In the course of providing such services to us, these other companies may have access to your information. We do not authorize these companies to use or disclose your personal information, except in connection with providing the services we request from them.
Both we and our partners employ a variety of commercially standard encryption and security technologies and procedures to protect information from unauthorized access. Please be aware that no method of electronic storage or data transmission over the internet is 100% secure; Though we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.